Smart Preso Cloud

Last updated: May 30, 2025

For more information or if you have any questions about this privacy statement, please contact company at info@pixelmosaic.com

The Pixel Mosaic Privacy Policy describes the privacy practices of Pixel Mosaic (as defined in our General Terms of Use) and anywhere we display or reference this policy.

If you are a resident of North America, your relationship is with Pixel Mosaic LLC and the laws of Illinois and the United States apply.

If you reside outside of North America, the laws of the European Union or your applicable jurisdiction apply.

Please note that in order to use our Services and Software, Pixel Mosaic processes your information in the U.S. At this time, we have not intention to transfer your information outside of the U.S.

If the content or information that you store in Pixel Mosaic Services and Software contains personal information of other individuals, you must be legally permitted to disclose the personal information to Pixel Mosaic.

At Pixel Mosaic, we take data privacy seriously. We believe in transparency so you can control your data and make informed choices about how it is used. We are here to support and protect your privacy decisions wherever you use our products and services. Pixel Mosaic prioritizes your control over the data you store in the cloud in the following ways:

This policy explains when we process personal information for our legitimate interests. You can ask us to stop processing this information by contacting us at info@pixelmosaic.com.
This policy also explains when we will first get your consent before processing your personal information, including when doing so is required by law.
We use your personal information to enable you to register with Pixel Mosaic and to provide you with our Services and Software, and other products or services that you request.
We use cookies and similar technologies to support essential functions of our Services and Software, including the secure authentication of users. For example, when you log in, a secure token is stored in a cookie to maintain your session and authenticate your requests across page refreshes. To learn more about how we use cookies and your choices regarding them, click here or refer to our Cookies Policy.
There are several places within Pixel Mosaic’s Services and Software that allow you to submit information, upload pictures, or submit content which may be publicly available when you choose to participate in these activities. We may also disclose personal information to other companies in the Pixel Mosaic family.
We currently do not or have any intention to transfer your information outside of the U.S.

This privacy policy describes how Pixel Mosaic (also referred to as "we," "us" or "our") will make use of your information in the context of:

Pixel Mosaic websites:

web-based aspects of Pixel Mosaic Services and Software (together referred to as "websites")
web-based services such as Amazon Web Services (AWS)

Services that display or include a reference to this policy
Pixel Mosaic’s marketing, sales, and advertising practices

Please also see the Pixel Mosaic Terms of Use and any additional Product License Agreements that may apply to the Services and Software you are using.

When you register to use Pixel Mosaic Services and Software, create a User ID, purchase a subscription to our Services and Software, or contact us for support or other offerings, Pixel Mosaic collects information that identifies you. This includes:

Identifiers and contact information, such as:

Name
Email Address
Telephone Number
Postal or Physical Address
Country

Commercial and transaction information, such as:

Payment/billing information (where an app or website is 'paid for')
Licenses purchased
Content of and information provided through customer support and other communications (e.g., recorded customer and technical support calls and stored content of your correspondence with us via our website, chat features, phone and video calls, emails, and other channels).
Types of Services and Software of interest.

Professional, education or other demographic information, such as:

Date of birth
Company Name
Title
Occupation
Job Function
Expertise
Company details, such as the size, industry, and other information about the company where a user may work (when the user has provided the company name).

Analytics or other electronic network activity, such as:

IP Address
Browser
Mobile Device ID
Browser extensions connected to your Pixel Mosaic accounts.

To help keep our databases current and to provide you with the most relevant content and experiences, we may infer or generate information based on the information we collect or combine information provided by you with information from third party sources, in accordance with applicable law. For example, the size, industry, and other information about the company you work for (where you have provided company name) may be obtained from sources including, professional networking sites and information service providers. We may also infer, generate, or collect and receive information from third parties, including partners, and from publicly accessible sources, for purposes that include to detect, prevent, or otherwise address fraudulent, deceptive or illegal activity, misuse of our Services and Software, security or technical issues, as well as to protect against harm to the rights, property or safety of Pixel Mosaic and our employees, our users, children, or the public.

We collect information you provide to us (e.g., when you access and use our Services and Software) or permit us to collect (e.g., as part of a third-party integration). We also collect or generate information about how you access and use our Services and Software, including when you use a desktop or mobile app feature that takes you online. Depending on the Services and Software you access and use, this information may be associated with your device or browser or it may be associated with your Pixel Mosaic account or content. It includes:

Analytics or other electronic network activity, such as:

IP Address
Browser and device information, including browser and device type, settings, unique identifiers, version, language settings, and configuration
Webpage that led you to a Pixel Mosaic website
Search terms entered into a search engine which led you to a Pixel Mosaic website; Use and navigation of Services and Software, including how you interact with Pixel Mosaic websites (collected through cookies and similar technologies, or by Pixel Mosaic servers when you are logged into the app or website)
Analysis of your use and navigation of the Services and Software
Analysis of your content subject to your opt-out and consent rights.

Professional, Education or other demographic information, such as:

Profile information (e.g., account profile, public profile, Pixel Mosaic profile).

Commercial and transaction information, such as:

Content that includes personal information which is sent or received using an online feature of Pixel Mosaic Services and Software, or which is stored on Pixel Mosaic servers, such as documents, photos, videos, activity logs, direct feedback from you, metadata about your content, user generated requests such as search terms, prompts (e.g., text, images, videos, audio, etc.), inquiries, feedback, and other information you may disclose when you access or use our Services and Software as well as any information the Services and Software returns in response to such requests.

Sensitive personal information, such as:

Biometric identifiers or information as defined under US laws and precise geolocation. Where required by law, we will seek any required permissions from you prior to any such collection. See the "Pixel Mosaic acting on your behalf" and "How we analyze your content to deliver features requested by you" sections below for more information.
Your privacy choices regarding how we use this information
How Pixel Mosaic may analyze y our content using techniques such as machine learning in order to improve our Services and Software, and how to opt out of this.

When you install Pixel Mosaic Software or when you install updates to the Software, we may collect analytics or other electronic network activity information, such as:

your device (manufacturer, model, IP address)
the Pixel Mosaic Software (version, date of activation, successful and unsuccessful updates)
your product serial number (e.g., where this is required before you can start using your product)

Pixel Mosaic advertises online in a variety of ways, including on social media platforms, such as Facebook and LinkedIn. Pixel Mosaic websites may use cookies, pixels, and similar technologies provided by our own company and possibly other companies that allow us to gather additional information to measure and improve the effectiveness of our advertising. We may collect Analytics or other electronic network activity information such as:

Which ads are displayed
Which ads are clicked on
Where the ad was displayed

Pixel Mosaic Services and Software may include buttons, tools, or content that link to other companies’ services (for example, a Facebook "Like" button). We may collect information about your use of these features, such as content “liked” and address information in Google Maps. In addition, when you see or interact with these buttons, tools, or content, or view a Pixel Mosaic web page or app containing them, some information from your browser may automatically be sent to the other company.

Please read that company’s privacy policy for more information.

Pixel Mosaic websites may implement Google reCAPTCHA Enterprise to help prevent spam and abuse. reCAPTCHA Enterprise collects hardware and software information, such as device and application data, and sends it to Google for purposes of providing, maintaining, and improving reCAPTCHA Enterprise and for general security purposes. Your use of reCAPTCHA Enterprise is subject to Google’s Privacy Policy and Terms of Use.

Pixel Mosaic may have its own pages on many social networking sites. We may collect information which you have made publicly available on your social networking account, such as name and interests in our products and services, when you interact with our social networking pages. The social networking sites may provide statistics and insights to Pixel Mosaic which help us understand the types of actions that people take on our pages.

In certain instances, Pixel Mosaic is acting only on your behalf for personal information collected and processed by our services. In such cases, Pixel Mosaic is acting only on your instructions in order to facilitate the Service requested by you, and you will be responsible for the information shared. In these instances, we will inform you through notifications or other timely communications. If you submit any information relating to other people to us or to our service providers in connection with your use of Pixel Mosaic Services and Software or websites, you represent that you have the authority to do so and to permit us to use the information in accordance with this policy.

Should you visit Pixel Mosaic’s or an affiliate’s office, we may collect Identifiers and Contact information such as your name, company name, and email address; and Audio, electronic, visual, or similar information including facial images and voice information such as from CCTV video or voice recordings and photos.

Pixel Mosaic uses the information we collect about you for the following purposes:

To fulfill a contract, or take steps linked to a contract: this is relevant where you register to use Pixel Mosaic Services and Software or website (whether paid, or as a free trial). This includes:

Providing you with the Pixel Mosaic Services and Software for which you have registered, and any other services or products that you have requested
Administering product or platform skill/knowledge courses and other content, including testing and certifications (as applicable)
Verifying your identity
Processing payments
Sending you necessary communications (for example, related to payments or expiration of your subscription)
Providing customer service or support.

As required by Pixel Mosaic to conduct our business and pursue our legitimate interests:

Analyzing your content and its characteristics using automated techniques, in the following circumstances:

Operational Use. Our Services and Software may access your content stored locally on your device (“Local Content”) and content that you have uploaded to our servers or create using our cloud-based Services (“Cloud Content”), to enable the normal running of the Services and Software.
Content Analytics with Cloud Content. Subject to your opt-out rights, we may perform analytics with Cloud Content to help us understand how our users are using our Services and Software to allow us to improve your Services and Software experience, provide recommendations to you, and customize your experience. Insights from Content Analytics may be used to inform our marketing to you, subject to your opt-out rights regarding our marketing.

Analyzing your content and its characteristics using automated techniques or with human review, in the following circumstances:

Illegal and Abusive Cloud Content. Cloud Content may be automatically scanned to ensure we are not hosting illegal or abusive content, like Child Sexual Abuse Material. Human review may occur when your Cloud Content is flagged or reported as illegal or abusive.
Public and Shared Cloud Content. All public and shared Cloud Content is subject to review for intellectual property issues and safety issues (for example, violence and nudity). If you choose to share your Cloud Content with others using our Software and Services, we may automatically review this shared Cloud Content to flag abusive behavior (such as spam or phishing). When you make your Cloud Content publicly available, additional human review may occur.

Providing you with the Pixel Mosaic Services and Software for which you have registered and any other products and services you have requested
Analyzing your use and measuring effectiveness of our Services and Software, including recordings, to better understand how they are being used so we can improve them and engage and retain users
Sending you information about Pixel Mosaic products and services, special offers and similar information, and sharing your information with third parties for their own marketing purposes, where your consent is not required
Analyzing your use and navigation of our Services and Software, your profile information, your interaction with our communications (excluding your content), to:

Detecting and preventing fraudulent, deceptive, or, illegal activity, or misuse of our Services and Software
Improving our Services and Software, and the user experience, subject to your opt-out and consent rights, including those described here
Tailoring and customizing the Services and Software through marketing communications

Diagnosing problems in our Services and Software
Conducting surveys and market research about our customers, their interests, the effectiveness of our marketing campaigns, and customer satisfaction (unless we need consent to undertake such surveys, in which case we will only do this with your permission)
Investigating and responding to any comments or complaints that you may send us
Checking the validity of the sort code, account number and card number you submit if you use a credit or debit card for payment, in order to prevent payment fraud or other illegal or deceptive payment practices (we may use third parties for this – see “Does Pixel Mosaic disclose my personal information to others?” below)
Sharing account information registered under a business email address with employers for account migration purposes
Combining with other data we may have about how you interacted with our products and services when logged out or logged in, in order to provide a more seamless experience, show you the most relevant content and services, and for marketing purposes, with your consent where required
If we merge with or are acquired by another company, sell an Pixel Mosaic website, app, or business unit, or if all or a substantial portion of our assets are acquired by another company, your information will likely be disclosed to the prospective purchaser, our advisers and any other prospective purchaser's advisers and will be one of the assets that is transferred to the new owner; and in connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of information in connection with government agency requests, legal process or litigation).

Where we process your information based on legitimate interests, you can object to this processing in certain circumstances. In such cases, we will cease processing information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

If legitimate interest is not an available legal basis in a particular jurisdiction, we will engage in the processing activities described above on a legal basis that is available in that particular jurisdiction.

Where required, when you give Pixel Mosaic your consent or otherwise consistent with your choices:

Sending you information about Pixel Mosaic products and services, special offers and similar information, and sharing your information with third parties for their own marketing purposes
Placing cookies and using similar technologies in our Services and Software and in email communications, in accordance with our Cookies Policy and the information provided to you when those technologies are used
Accessing information stored on your device for the following operational uses:

Information relating to your use of, and engagement with, Services and Software related to crash reports in order to fix the underlying problem causing a crash
Information which you allow us to receive through device-based settings (e.g., photos, location and camera) in order to provide certain functionality within our Services and Software
Analyzing your use and navigation of the Services and Software or your content and its characteristics using automated techniques or human review in order to
Detecting and preventing fraudulent, deceptive, or illegal activity or misuse of the Services and Software
Responding to your request (e.g., customer service).

On other occasions where we ask you for consent, we will use the information for the purposes which we explain at that time. Where we rely on consent to process information, you can withdraw your consent to such activities at any time.
For legal reasons:

Responding to requests by government or law enforcement authorities conducting an investigation.
Using or disclosing information as reasonably necessary to detect, prevent, or otherwise address fraud, security, potential deceptive or illegal activities, misuse of Services and Software, or technical issues and software piracy (e.g., to confirm that software is genuine and properly licensed), helping to protect you as well as Pixel Mosaic.

Where this processing and these disclosures are not strictly required by law, Pixel Mosaic may rely on its legitimate interests, where available, and those of third parties described above.

We will disclose your personal information within the Pixel Mosaic family of companies for the purposes identified above.

We may also disclose your personal information with other third-party data controllers with your consent (where necessary) or to provide any product or service you have requested (e.g., third-party integrations). The types of third parties your information may be disclosed to include: our resellers and other sales and advertising partners, retailers, advertisers, ad agencies, advertising networks and platforms, information service providers, fraud monitoring and prevention providers, and publishers. In some cases, in order to show you more relevant ads, we may disclose with social media platforms and other advertising partners, information about actions you take on our websites and apps, such as which pages you visit and which ads you saw. These parties may be joint controllers for this processing.

Third-party data controllers may also use Pixel Mosaic products and services to collect and process your personal information. If you are using an email address that is associated with a business domain (e.g., yourname@businessname.com) to access Pixel Mosaic's Services and Software, or if you were invited to use the Services and Software by a business, we may provide your personal information to that business.

We will disclose personal information to companies that help us run our business to detect, prevent, or otherwise address fraud, deception, illegal activity, misuse of Pixel Mosaic Services and Software, and security or technical issues.

Additionally, we will disclose personal information to companies, organizations, government authorities, or individuals outside of Pixel Mosaic if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to detect, prevent, or protect against such fraudulent, deceptive, or illegal activity, misuse of our Services and Software, or security or technical issues, or where it is reasonably necessary to protect from harm the rights, property or safety of Pixel Mosaic and our employees, our users, children, or the public as required or permitted by law.

We may also disclose your personal information to companies that help us run our business by processing personal information on behalf of Pixel Mosaic for the purposes identified above. Such companies (including those that may record or store communications) include providers of customer support services, chatbots, payment processing services, fraud monitoring and prevention, detecting and preventing deceptive or illegal activity or misuse of our Services and Software, email, social media, and other marketing platforms and service providers, and hosting services. We require these companies to protect your personal information consistent with this Privacy Policy.

Pixel Mosaic may also disclose your personal information:

When you agree to the disclosure
When we have a good faith belief that we are required to provide information in response to a subpoena, court order, or other applicable law or legal process, or to respond to an emergency involving the danger of death or serious bodily harm
If we merge with or are acquired by another company, sell an Pixel Mosaic website, app, or business unit, or if all or a substantial portion of our assets are acquired by another company, your information will likely be disclosed to the prospective purchaser, our advisers and any prospective purchaser's advisers and will be one of the assets that is transferred to the new owner.

We may disclose or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use Pixel Mosaic’s Services and Software.

There are several places within Pixel Mosaic’s Services and Software that allow you to submit requests and information, upload pictures, share technical information, or submit other content. This content and information are strictly between you and Pixel Mosaic and is not viewable by others outside our and your respective organizations.

Your personal information and files are stored on Pixel Mosaic’s servers and the servers of companies we engage to provide services to us, such as AWS.

Pixel Mosaic currently processes your personal information in the U.S. At this time, Pixel Mosaic has no intent to transfer your personal data outside the U.S. Should that change, this Privacy Policy will be updated accordingly.

When provided for by applicable law, you have the right to ask us for a copy of your personal information; to correct, delete or restrict (stop any active) processing of your personal information; and to obtain the personal information you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this information to another controller. You may be entitled to additional rights based on applicable data privacy laws in your jurisdiction.

In addition, you can object to the processing of your personal information in some circumstances (such as where we are using the information for direct marketing).

These rights may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law to keep or which we need to defend claims against us.

To exercise any of these rights (including deactivating your Pixel Mosaic account), you can get in touch with us using the details set out below. Additionally, many of our Services and Software allow you to edit your personal information by accessing the "my account," "my profile," or a similar feature of the service you are using. Likewise, you can delete files or photos you have stored in our Services and Software by logging in and using the deletion functions that are available.

If you have unresolved concerns, you have the right to report them to your local privacy regulator or data protection authority where applicable.

When you are asked to provide personal information, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional. For example, to register with Pixel Mosaic, to create a User ID, and to use some Pixel Mosaic Services and Software, the provision of some information is mandatory: if relevant information is not provided, then we will not be able to administer a Pixel Mosaic account to you or provide you with the Services and Software requested. Other optional information, if not provided, may impact our ability to provide a personalized experience or tailored content or offerings.

In addition to the rights above, you may have additional rights based on the state or country in which you reside. Consult your local privacy regulator or data protection authority for more information.

Pixel Mosaic and companies we hire to help market our Services and Software on our behalf may use your information to provide you with information and offers related to Pixel Mosaic.

Where we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your information for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time by:

updating your preferences in your User ID profile
clicking the unsubscribe link at the bottom of our marketing emails
contacting us using the details provided at the end of this privacy policy.

When you register for an account and create a User ID, we process and keep most personal information we process on your behalf for as long as you are an active user of our Services and Software. We delete certain personal information we collect about you when we no longer have a business reason to retain it. Additionally, there is some personal information we need to retain even after you close your account to comply with business and legal requirements, such as personal information related to our contract and business transactions with you, which we retain for ten years after your last interaction with us.

Where we process personal information for marketing purposes or with your consent, we process the information until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a permanent record of the fact that you have asked us not to send you direct marketing or to process your information so that we can respect your request in the future.

Pixel Mosaic Services and Software are not intended for children under the age of 13. If you do not meet applicable age requirements, please do not use those Services and Software.

Occasionally, we may update this privacy policy to allow Pixel Mosaic to accommodate new technologies, industry practices, regulatory requirements or for other purposes. If we do, we will change the "last updated" date at the top of this policy and the revised policy will be posted to this page so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. Under certain circumstances (for example with certain material changes or where it is required by applicable privacy laws) we will provide notice to you of these changes and, where required by applicable law, we will obtain your consent. Notice may be by email to you, by posting a notice of such changes on our Services and Software, or by other means consistent with applicable law.

If you have a privacy question, concern, or request, please contact us at info@pixelmosaic.com.